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- What services can you
provide?
We provide a regular or occasional dog walking
service and personalized visiting/companionship for
cats and other small pets so that they can stay in
their own home while owners are away for the
weekend or on holiday. We also offer home sitting
where we stay and look after both home and pets
while owners are away. All pets are catered for
using our professional and respected standards.
Please visit our Services &
Rates page for detailed information on what we
offer.
- How many times do you
visit?
As many times as the client requires.
- How long does the visit
last?
Dogs — Our most popular
request is for 35 minutes. This usually consists of
a good walk although we also feed, groom and
provide general companionship to suit individual
requirements.
Cats — A 35-minute visit is normally
sufficient to feed and provide companionship.
- Can you stay in the house overnight
(Home Sit)?
Yes, we do offer a home
sitting service.
We would need to check our availability before
committing to any dates and find out as much about
your dates and specific requirements as possible.
Our service is detailed and customer focused. Home
sitting is a proven deterrent against domestic
break-ins.
- How much do you charge?
The charges will depend on the number and type of
pets, your specific requirements and the frequency
of the visits. Please provide us with as much
information as you can and we will be more than
happy to give you price range indications. We have
posted most of our pricing on our Services & Rates page.
- What do I do if I want to
book?
Before we are able to accept any
bookings we need to carry out a pet care
assessment. This gives you an opportunity to meet
us and us to meet you and your pets. It will take
about 45 minutes to and hour and will cover details
such as normal daily exercise and your pets feeding
requirements. This will allow us to provide the
highest level of care in your absence. It would be
helpful if we can take a spare key at the time of
the assessment.
To request a service or pet care assessment, please
call us at (920) 629-0913
or fill out our online Service Request Form and we
will call to set up our initial meeting.
- Are there any other pet care services
that you can provide?
Please contact Pampered Pets direct to
find out details about all the services we
offer.
- KEY POLICY
Key policies Most clients give key(s) to the sitter
at the initial interview. We have a “Ready
Key” program that ensures the safety of your
key. Once we get your key it is assigned a code and
will be stored in our locked box. Your key code and
address are stored separately for security
purposes. If you do not have the key ready at the
initial consultation, we charge a $15 key pick-up
fee. We recommend using Ready Key for safety and
convenience, but we can leave it in your home at
the end of the sit, whichever you prefer. If you
decide to have the sitter leave the key in your
home after the last visit, please arrange for a
neighbor or someone nearby to have a spare key in
the event that you are delayed and your pets
require further visits.
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